Orders Export displays multiple lines per order

When i export my orders  (from the Weebly Order Menu)  , each "order" is on displayed on two rows.  One row has the contact info, price - the 2nd row has the product name.

Export to CSV -- cannot do a sort by product name and attendee info...

Why is this report on two rows?  I need this report on one row.

ie>    Class Name     Date   Price   Attendee Name   email

Is there an alternate way of getting this info?

 
 
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Square Community Moderator

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Hi @PhotoSteve, thank you for reaching out. I see you are new to the Square Community, welcome!

 

Is there anyway you could provide a screenshot of what you are seeing? I would be interested to what it looks like. Feel free to send it over a Direct Message to me, if there is any private information visible.

 

Have your Order Exports always looked this way, or did you notice that this changed recently?

 

Please let me know and I can look into this further for you.

Sammie_C
Community Moderator, US, Square
Sign in and click Mark as Best Answer if my reply answers your question :sparkles:

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Square Community Moderator

Solution

Hi @PhotoSteve, thank you for reaching out. I see you are new to the Square Community, welcome!

 

Is there anyway you could provide a screenshot of what you are seeing? I would be interested to what it looks like. Feel free to send it over a Direct Message to me, if there is any private information visible.

 

Have your Order Exports always looked this way, or did you notice that this changed recently?

 

Please let me know and I can look into this further for you.

Sammie_C
Community Moderator, US, Square
Sign in and click Mark as Best Answer if my reply answers your question :sparkles:
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