We are using the 'Record Payment' facility on an invoice thinking that if the payment had been received without it being paid against the invoice that this would be a way of recording the payment that had already been paid into our bank.
Unfortunately the payment was listed in the daily takings report looking as though we have received the payment twice.
Is there anyway we can record a payment (reduce the invoice balance) without it showing on a report?
Hey @LeeKCH, wishing you a warm welcome to Square's Seller Community!
At the moment, there isn't a way to reduce invoice balance within the invoice settings, this would be a feature request.
As a workaround, you could discount the original invoice for a certain amount. To do so:
Please note, by doing this the discount will not appear on any reports, but it will not be recorded as payment either. Your reports will only show that the discounted amount will have been paid.
Hope that makes sense. Let me know if you need anything else!
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