Hi @Luloca37, thanks for flagging this!
I'd be happy to help. Can you provide some more details on the printer that you are experiencing the issue with?
Is it the Square Terminal or one of our compatible third-party printers connected to the Square Stand or Register?
If it's a third-party printer - please confirm the device and model number.
If you have a photo example of a receipt this occurred with, please attach it.
These details will help me troubleshoot with you, thanks! I'll keep an eye out for your response.
Breffni
Community Moderator, Ireland, Square
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