Problems with second generation readers

[336699]

Is anyone else having trouble with 2nd generation readers?

[MayaP · Accepted solution]

Hey @336699 – Thanks for flagging this. I’m not seeing any current issues with the readers. Can you share more details on what’s happening?

Let's try these troubleshooting steps: https://squ.re/42wfRLw.

If you're still experiencing issues, let me know with as much detail as possible, and I’ll take a closer look.

[Summer2024]

Just checking in here, 

Are you still having issues with your reader @336699 ?