Problem with adjusting hours on website

[Livmandrade]

Hi. I'm trying to adjust the hours on my website. I've gone through the previous info that has been posted....I adjusted the hours under the location settings and on the appointments calendar. It adjusted for both of those but it won't reflect on my website. I've waited over 24 hours and still nothing. Help? 

[tinyturns]

I am also having the same issue - have you had any luck in resolving this?

[Livmandrade]

No, not yet. I reached out to customer service last Friday. They said to give them by the end of today to fix it but nothing has changed yet. So frustrating. 

[MayaP]

Hi @Livmandrade,

Thanks for stopping by the seller community! 

In order for your business hours to reflect on your website you will need to adjust the hours from the Square Online Dashboard. Not from  appointments or location on Square dashboard. 

To change the hours that appear on your website, and for pickup & delivery orders, you can update these hours by heading to your Square Online overview page. On the left-hand side, you'll select Fulfillment > Pickup & Delivery to view your location(s).

If you have more than one location set up, you'll see them all here.

To edit the hours for a location, click Edit to the right of the location:

On the next page, you'll select the Order timing option:

Scroll down to the HOURS section, and edit your hours here!

If you don't see your hours immediately update on your Square Online website, you can also edit what appears on your website by directly making that change. You'll head to Website > Edit Site > locate the Location & Hours section, and you should be able to edit hours manually here:

If you need further assistance or have questions please reach back out! 

[roastology]

Adjusting hours on our square online site works only occasionally.  Instructions say to go to business settings and set hours and they will flow through to the online site.

I have done that multiple times and the hours are not reflected on our site.  this is a recurring frustrating problem that square needs to fix!

[Livmandrade]

Hi! I reached out to customer service directly through email and they got back to me quick. Within a couple days the issue was resolved. Reach out to square and they can fix the issue for you!