Privacy Policy Link when booking appointment.

[SR_]

When customers book appointments, there is a link on the customer details page to access the privacy policy. This link goes to error page. How do I redirect this to the policy page on my website?

Thanks, Simon

[tranguyen]

Hey @SR_, thanks for flagging this! The Privacy Policy link there should definitely not bring up an error page. I've raised this with the appropriate team as well so they can help resolve this as soon as possible. 

[SR_]

Any movement on this? still showing the error page.

[tranguyen]

Sorry to hear that the error is still coming up @SR_! Let me check in with the team again on this as it should have been resolved. 

[SR_]

Hi Tranguyen,

Still not working!  🙄

Thanks

Simon 

[SR_]

A bit disappointed that this has not been fixed, and not much communication from Square! First reported 22nd September 2021.

Can you update, please?

[SR_]

This has nothing to do with my thread? Please answer original question.

[Ria]

Hi @SR_ - My apologies for the miscommunication in my previous post.

Sorry to hear that this has not yet been resolved. I am happy to get this escalated on our behalf again and not stop until we have a resolution to provide with regards to the matter.

As soon as more information has been provided, I am happy to pop back in and provide updates. 

[SR_]

Yes, it's taken a long time, first reported 22nd September 2021.

I am looking forward to hearing from you. 

[SR_]

?

[Ria]

Hi @SR_ - At this time no update information has been provided, I appreciate you following up. I'm happy to dive in a bit further to investigate this issue.

[Breffni]

Hi @SR_, just jumping in for Ria & Tra here. 

Sorry for the delay on this one and thanks for flagging it. 

We have re-escalated this issue, I'll follow up with you when I have an update.