We are currently using Square for Invoicing. We are having issues with making sure all invoices are printed. I am not sure if it is a network issue and they are not being sent to my printer, or if we are missing them. Does anyone know a way to mark them as printed or if something can be done to do so? I do not want to keep missing invoices or have customers calling because they did not get their delivery. For context, we print and deliver over 20 invoices a day. Thank you!
Hello @Paulsdistrib thanks for your post. You could print an invoice and right after mark it as ARCHIVED. You can then sort or view invoices by status: archived. So if you see an invoice in your list that would indicated that it has not yet been printed.
Perhaps another Community member would have a difference experience managing invoices, and they'll be able to offer a suggestion to you. Unfortunately I don't see any other way to manage a listing of invoices.
Thank you for that insight. I had not thought of using that feature. Do we know if that would affect payment being made by the customer or marking it as paid in the future? Those are my concerns with archiving them. Since some of our customers are on terms.
I can't think of an easy way to mark an invoice as printed. You could edit the title and add a p or a * cause you see the title in the list of invoices. When you edit it and save it will ask if you want to update the customer, and choose no.
It will be obvious then which are printed, but that's at least a 15-second step.
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