Printer printing gibberish

[Dbaughan]

My epson prints gibberish every other order or when printing a receipt!!!!!!!!help

[JustinC · Accepted solution]

@Dbaughan - 🤔  Hmmm, super weird. Sounds like some troubleshooting is in order. Try this:

1. Hold down the paper feed button while turning the printer on, this will prompt the printer to run a test print.
2. Once the test prints, hold down the feed button for 3 seconds. You will see the Mode Selection menu print and you’ll see Customize Value Settings.
3. To select Customize Value Settings press the feed button 3 times in rapid succession and the hold.
4. Another menu will appear, select USB Interface Settings. To do so, press the feed button 11 times in rapid succession and the hold.
5. From the next menu, select Printer Class by pressing the feed button twice and holding.
6. Your settings will be saved.
7. Restart the printer.

Keep in mind, the steps can differ slightly between Epson models. Let me know if these steps helped. 

[oddduck]

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[Dbaughan]

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