Printer issues

[Hummelmeats]

On my point of sale It disconnects after every sale 

at top right corner it’s showing printer issue how do i figure out what the issue is

[JK_Fiber_Art]

Hi Hummelmeats,

I'm thinking we need a bit more info as basically all we know is you have a printer that disconnects after every sale.  Can you provide some information about what hardware you are using.   For example - a Square Stand with an iPad or Register or Terminal or ?   Printer model ?   Type of connection, i.e., USB or Ethernet ?   As the Community is not the same as Tech or Customer Support, there is a lot of hands on experience here.  Once we know what you have, then hopefully someone here may have some thoughts. 

[Hummelmeats]

Its a gen one stand with usb epson printer 

[frances_a]

Hello @Hummelmeats

You can find some troubleshooting steps for printer issues here. 

You can also check our list of compatible accessories here to ensure your model is compatible. 

Let me know if those troubleshooting steps are helpful!

Thank you ✨