Print Remote Orders getting switched off

[MaliThai]

The setting for Print Remote Orders keeps getting switched off randomly (same with Notifications) - anyone else see this problem. The only solution is to manually check the setting EVERY day.

[Helen]

@MaliThai Thanks for letting us know about this - that shouldn't be happening. These app troubleshooting steps usually help with glitches with settings like the one your describing. I recommend trying each of those steps one at a time. If you need to delete and reinstall the app keep in mind it might take a few minutes to redownload the app and sign back in! It's often wise to do this step after hours.

If the issue persists don't hesitate to call our team so we can escalate this to our engineers to investigate! 

[MaliThai]

Tried that multiple times, problem persists...

[Helen]

@MaliThai Thanks for trying those steps, I'm sorry they didn't fix this! I went ahead and escalated this to our team. They'll email you at the address tied to your Square account as soon as possible.