Pos using reader

Hi. Is anyone else having trouble finishing a transaction when using the square reader? It accepts payment, then my screen goes blank after that when it's time for customer to sign and complete the transaction?  Just wondering if it's square or my phone. Thanks..

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@Tbjellybean ;

Since you mention your phone.... I am going to state what happened to me today.

 

Square Reader with my Square Stand had No issue like you mentioned.  Wired connection.

 

Now my Cell phone with a Bluetooth Speaker was a different issue.  I was making a wholesale order with Iheart radio playing through my bluetooth speaker and for some reason the speaker kept disconnecting and I was having random stations show up.  No one else but me was in the building because it was before we opened.  Not sure what was going on with the Bluetooth then.  was about 9:30 am Eastern time.    I was using a Galaxy s20 Fe.  I just mentioning wondering if something was interferring with Bluetooth earlier today.

Keith
Owner
Pocono Candle

Mark as Best Answer if this Helped you solve an issue or give it a thumbs up if you like the answer.
Square Support Number 855-700-6000.
Make Sure App and OS is up to date on your Device.

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Square Champion

Solution

@Tbjellybean ;

Since you mention your phone.... I am going to state what happened to me today.

 

Square Reader with my Square Stand had No issue like you mentioned.  Wired connection.

 

Now my Cell phone with a Bluetooth Speaker was a different issue.  I was making a wholesale order with Iheart radio playing through my bluetooth speaker and for some reason the speaker kept disconnecting and I was having random stations show up.  No one else but me was in the building because it was before we opened.  Not sure what was going on with the Bluetooth then.  was about 9:30 am Eastern time.    I was using a Galaxy s20 Fe.  I just mentioning wondering if something was interferring with Bluetooth earlier today.

Keith
Owner
Pocono Candle

Mark as Best Answer if this Helped you solve an issue or give it a thumbs up if you like the answer.
Square Support Number 855-700-6000.
Make Sure App and OS is up to date on your Device.
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