Payroll Bank Account Payroll Link Instantly

I have used the "Link Instantly (Recommended)" button to link our bank account for for Payroll withdrawals. I choose my bank, login to our bank via the popup window. Next, I choose the account I want to withdraw from. My bank sends me a notice via email saying we have linked with Square/Plaid.

 

I'm using the link at:

https://squareup.com/payroll/employer/settings/bank-account

 

However, on the page at: https://squareup.com/payroll/employer/home the green check box never appears next to "Link bank account

Salary and tax payments will be withdrawn from this account."
 
I do have a green check mark on: "Enter tax info
We need this info to file and pay taxes on your behalf.
 
I have yet to add anyone under: "Add your team
Set up your team or invite them to do it themselves."
I would appreciate any advice the community can provide with this issue.
 
Thank You
 
 
 
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Alumni

Hi there, @USSMissouri - and welcome to the Seller Community 👋

 

Our Payroll team would be able to look into this with you, and give you a hand!

When you have a moment, please reach out directly by logging into your Square account and heading here.

Valentina
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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Hello @Valentina ,

 

Thank you. I have someone from Square calling me tomorrow.

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