Partially paid invoice

Hi! I had a person change the amount of items needed after they already paid their deposit .. their deposit covered the amount in full

 

$95 deposit (50%)

then they decided to cancel the other half needed, so they are fully paid but when I edit the quantity on the invoice it says the need to pay .01 more 🫠 I really don’t want to charge them .01. Is there a way to go around this? 

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Square Champion

Hi there @Sugarmamacookie.  Since the invoice is still technically open, you could just mark it as paid.  To mark an invoice as paid in Square Dashboard:

 

  1. Go to Orders > Payments (or Invoices > Payments) > Invoices.
  2. Next to the invoice, click (•••) and select "Mark as paid."
    • Or open the invoice, click More, then "Mark as paid."
    • Or scroll to Payments in the invoice and click "Mark as paid."
  3. Confirm the amount, payment method, and optionally add a customer or personal note.
  4. Click Save.

For details, see the Square Support article: Accept payment for an invoice.

 
 
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

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