How to make the www.subdomain.domain.ca be redirected to subdomain.domain.ca?

[Julie_de_saison]

I was informed that typing www.mysubdomain.domain.ca did not correctly redirect to my square online shop page. I tried to find an URL redirection parameter but didn't. How to make Square to recognize the www.?

[JJ_ · Accepted solution]

Hey there @Julie_de_saison 

I'd be happy to take a closer look at this for you. 

Here are the steps to Forward additional domains to your primary domain:

You can forward additional domains to your primary site address.

Important: If the domain you want to forward is hosted outside of Square, contact your current domain host for assistance.

1. Sign in to Square Dashboard and go to Online.

2. Click Website > Domains.

3. For the domain you want to forward, click Manage > Manage domain.

4. Under Destination, select Edit site destination.

5. Choose the Forward to a URL option and type in your primary domain.

6. Click Save > Done.

Let me know if you have additional questions and I will gladly answer them.