Online Checkout Links

Hi, we have setup an item that is essentially a package of appointments. There are a number of variations to the packages.  I click on the Create a Payment Link option, but no checkout link is created. I have noticed on some of our other, less complex, options, the payment link takes a few seconds to generate. Is it possible that, because this one package has a bunch of variations, it is taking a while to create the link?

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Square Community Moderator

Hey there @grriii1 👋

 

Firstly, welcome to the Seller Community + sorry to hear that you're here because you've run into trouble.

 

Checkout links should not take time to generate. If you still have this issue or if this issue happens ever again you will want to reach out to our support team so they can dig in with you and address this matter. If and when you need to you may reach out directly by logging into your Square account and heading here.

JJ
Community Moderator, Square
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Thanks JJ!

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