I used offline this past Sat for 15 transactions. This is not my first time using it, no problems until now. Well I immediately connected to the WiFi and the transactions showed all zeros. I waited and nothing but zeros. When I did the transactions, the card went through with the receipt option. Contacted square and I was told one transaction was declined but they did not address the other 14. I felt like square gave me a canned response and did not check to see what went wrong on their end. I sent another email to have it escalated and investigated to see why the transactions are not showing. Needless to say, as a small business I feel awful, defeated and Square is telling me sorry but not sorry. It’s awful
