Number pad not showing correctly

[Bubblepoppin]

I just received the square stand an have been testing it to see how it works. I have the feature enabled to allow customers to sign up for texts. When prompted to sign up, the number pad only shows a small part. Also, we tried to enter a tender amount for a cash transaction, same thing. How to get the entire number pad to show?

[Summer2024]

Hi, @Bubblepoppin! 😀 I see this is your first community post, so I'd like to give you a warm welcome! 

Could you take a screenshot or a picture of what you are seeing? This will help me when working with our product team to see how to best troubleshoot this issue.