No sales

[Charlie13]

I have taken a large amount of sales yesterday we looked at dashboard loads of sales saying no sale .
but was successful when payments was taken one very worried person here 

[Lou8 · Accepted solution]

Hi @Charlie13 , thanks for posting and welcome to the Community.

Are you looking at your sales from the Dashboard in a browser or the app ? Can you confirm which tab you go to to to view your sales ? 

You might also want to check the Transactions Status Report in your Dashboard > Reporting > Reports > Transactions Status. This report gives you information about any unprocessed transactions, including declined cards.

Since we don't have access to your account information on this platform, I invite you to contact our support team directly if you are still unable to view your transactions. We're available by phone, email or social media (Instagram, Facebook or X).