Re: New updates are horrible!

ThePreppyP · ‎10-06-2023

Long time square register user here. These updates are horrible. I now have to wait after each sale! Why does it need to show approved for a cash sale? It’s slow and makes me feel stupid in front of customers. If I have a line of customers waiting, each sale now has a pause and a wait for the receipt. Credit cards are taking longer to process and now another screen pops up to print receipt, new sale, etc. This is so slow and annoying. In no way are these upgrades! Fix it @Square or I’m switching!!! PERIOD. These last few updates have been awful and im done!

TheRealChipA · ‎10-06-2023

@ThePreppyP You are one of many who are saying the same thing. I’ve pushed this to Square folk who might help. Give it a little time.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

TheRealChipA · ‎10-06-2023

Also if you are done just move on. Threats don’t usually work. I’m a fellow seller and can attest to this. State your issues with the update. Don’t make threats. They are worthless.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

TheRealChipA · ‎10-06-2023

You are one. Don’t think you are the most important one. But if you reasonably offer your feedback you might be actually important. Don’t mess that up

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!