Need to edit Invoice number on a cancelled invoice so that I can use the number on a real invoice

First of all, I already have an invoice created outside of Square.  I would like to be able to use Square to accept payment without having to create another invoice here, but since that is not possible:

I created several test invoices in Square, but cannot delete the test records, only cancel and archive.  However now that I am ready to create a real invoice in Square, my Invoice Number is already taken.  I understand why you don't allow deleting old invoices, but how can I edit the number of an old test record so that I can use the correct number on my real Square invoice?

 

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@WhyAgain Did you put the number in the "ID field" or did you use a square generated invoice number (they are sequential going up)?

 

You could do it one of 2 ways:

 

I would make an invoice and for the invoice ID I would do "#001234" This will effectively trick the system as the "#" sign will be part of the invoice number, but most people will just see it as a preceding indicator.  You could put ID 001234, or Invoice 001234 or whatever designation you like and send the invoice.  For this one invoice it would be custom, but I don't think any customer would notice a difference.

 

2021-08-31 (2).jpg2021-08-31 (1).jpg

 

As you can see the # is just part of the ID now.

 

The second way is to create an item and name the item "Invoice 0001234" and send go into the dashboard/virtual terminal or point of sale and send a payment link with this item and the amount due etc.  when the customer pays you can send them a receipt and it will be a payment for that item which is the invoice #.

 

Either of these should accomplish what you want.

 

Hope this helps,

Donnie-M

Donnie
Multi-Unit Manager
Order Up Cafe/Tombras Cafe/Riverview Cafe/City County Cafe
Roddy Vending Company, Inc.
www.OrderUpCafe.com

Using Square since July, 2017
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