My website has been live for over a week, and today it's not loading.. What is going wrong?

My website has been live for over a week, and today it's not loading.. What is going wrong?

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Square Community Moderator

Hi, @babybiRd1958, thanks for reaching out to let us know and sorry to hear you're running into these issues with your Square Online site.

I just want to get a better understanding of the behaviour you're seeing on your end. Has this ever happened before, or is today the first time your site hasn't loaded?

Have you tried accessing your site on another device to check if this issue is device-specific? 

And lastly, have you taken any troubleshooting steps so far, such as unpublishing and publishing your site again?

We'll keep a lookout for your response here!

Laurie
Community Moderator, Australia, Square
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