My social security number isn't verifying my identity

[RigbyM]

I have been trying to set up my square account, and my social security number is not verifying my identity. It's asked for my full social twice, and even then the verification does not work. I reentered everything correctly, I'm not sure what I'm doing wrong. 

[sayra]

Hey @RigbyM, 

Have you changed your address or name in the past 30 days? If so, I suggest using your old address or name. 

Unfortunately, we do not have any additional information regarding your account. I know this is disappointing, and I wish there was something I could do. Square offers a limited number of application attempts, you may try to apply up to 4 times, but we don't promise you will be approved. 

Feel free to reach out to companies or other institutions that offer payment processing, like your bank or other mobile providers.

I wish you and your business the best of luck going forward.