My emails I send from Square look like fishing emails!

[Antenna625]

When I reply to a customer's inquiry from Square it looks like email address looks like spam because the email address comes from….

CAESPxIkZTM1MDY0ZDctZjRmMi00YmY5LTg5MzAtMDA4ZjAwOTkxODUxGgxjOjEwMTA0MzE5ODkiCW1lc3NlbmdlciIgKpPrT1XyBTX4IsUvfH0daxRjf7v5B3s3Y1ba5/[email protected]

Is Square working on a fix for this? I have to reassure my customers that they are emailing me back and that I am not a scammer. 

[MayaP]

Hi @Antenna625,

Thanks for reaching out and letting me know about this. I can imagine how frustrating it must be when your emails look suspicious to customers. I really want to help get this sorted out for you.

Could you share a bit more about where you are replying to customers? A screenshot of what you’re seeing would be really helpful. If you’re having trouble uploading a photo, sometimes signing out and back into the community can fix it.

I’m here to help and will keep an eye out for your reply. Please tag me so I don’t miss it.