Re: My business address appearing at checkout

Aixa · ‎06-05-2023

Hi,

I have a problem with my website that didn't happen before. When selecting the items to add to the cart and adding the address for delivery, my business's address appears as well (see image attached, I have covered in black).

I don't want my business's address since it's my home address. How can I remove it? I don't have pick up enabled, not sure why this is being shown.

Breffni · ‎06-06-2023

Hi @Aixa, thanks for flagging this!

This information is coming from your Location details in the Fulfilment section of your Square Online Dashboard.

We can't hide this information from appearing on the live site, so I would suggest maybe removing the specific details of your address from there or putting in a dummy address. You could probably enter your business name in the top address line.

Apologies for any inconvenience - let me know if there's anything else I can help with.

Breffni
Community Moderator, Ireland, Square
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Sam_400º · ‎06-06-2023

In the UK it’s a legal requirement to have your registered business address on your website if you sell products or take money thought it.

The reason your address is showing there is because you’ve entered it as a test customer. If you clear your browser cookies you’ll see it this way where you can enter the delivery address to check if you deliver there: