My Square system keeps disconnecting from the internet.

[kristavallas]

My square register keeps disconnecting from the internet. I have upgraded my modem and made sure that  it is still working. All of the other devices in the shop are still connected. My customer display also disconnects. 

[HC_Charlie]

Hello @kristavallas and thanks for your post. I'm sorry you're having trouble with your Square Register. There are a few things you could try to see if it fixes. Is your Register connected to the Internet via WiFi, or hard connection via Ethernet cable? If it is on WiFi you could (if located in such a way) try connecting via Ethernet and see if that helps.

If that doesn't help you could try a Factory Reset of your register. Details and more info about troubleshooting your register can be found here. I hope this helps solve your issues.