@lonestar66 I am going to assume a couple things that you switched the power bricks and tried completely different power cords. I had this happen one time and I had tried the same things, but I would also try different outlet and surge protector just in case (I know sounds stupid and insulting, but I got a new stand and the problem was still there.) It ended up being the surge protector. The power adapter would charge a phone, but wouldn't work on the stand. I have also had a couple issues with the USB hub on Gen 1's. The one thing I believe is true is that the USB-C on Gen 2 is a higher wattage than just standard USB, so not every USB-C can drive the stand.
Donnie
Multi-Unit Manager | Founder, Table & Ledger
tableandledger.com
Square AI Champion | Using Square since July, 2017
"Good judgment comes from experience, and experience comes from bad judgment."
"You can have everything in life you want, if you will just help other people get what they want." - Z.Z.
"AI doesn't replace your judgment. It gives your judgment better information to work with."
