Multiple Discounts in Square for Retail

We use Square for Retail POS and would like to apply different discounts to different items within a single transaction. Is that possible? Seems like only one discount can be applied. Thanks!

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Square Champion

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Hi @LSG-GSF.  I must be misunderstanding your question.  I just fired up Retail and was able to add two discounts at the check level, and two discounts to one item, no problem.  I just kept adding discounts.  Are you getting an error message when you try to add a second discount?  Is it just not adding it?

 

I’m assuming that you know that you CAN specify item-level discounts (which only apply to that item) and check-level discounts, which apply to every item.  

 

Thanks, in advance, for any clarification of your question you can provide.  Screen shots, or videos, even!

 

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

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Square Champion

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Hi @LSG-GSF.  I must be misunderstanding your question.  I just fired up Retail and was able to add two discounts at the check level, and two discounts to one item, no problem.  I just kept adding discounts.  Are you getting an error message when you try to add a second discount?  Is it just not adding it?

 

I’m assuming that you know that you CAN specify item-level discounts (which only apply to that item) and check-level discounts, which apply to every item.  

 

Thanks, in advance, for any clarification of your question you can provide.  Screen shots, or videos, even!

 

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
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Thanks, Chip —actually I didn’t realize we could specify item-level discounts. I just was able to do so on my phone and will try tomorrow on our Square Register. Really appreciate your response!

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