Manual entry not working

I am trying to enter a manual payment and it will not go through.  Please advise asap

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Do you have connectivity to the internet via either wifi or cell? If you don't you can't run a manual payment I believe.

 

If the numbers are turning red when you're trying to run a payment, then something is wrong with the information you entered--usually it's the customer not remembering their correct zip code.

 

If it's not either of those two, what errors/changes in app behavior are you seeing when you try to run the transaction?

Ryan Wanner
Golden Pine Coffee Roasters
Colorado Springs, CO, USA

Square Champion: I know stuff.
Beta Tester: I break stuff.
he/him/hey you/coffee guy/whatever.

Happy Selling!
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