Lost Item Library

Hello I hope someone can help, a new volunteer has managed to delete our item library, before we start re entering it all over again is there any form of back up in the system that would let us roll back to a last best copy?? I know we might lose a few days or weeks of items. but this would be better then a complete restart.

 

Any suggestions welcome.

Regards

 

David

 

552 Views
Message 1 of 3
Report
2 REPLIES 2
Square Champion

Hi @BriantspuddleSh it's not my field of expertise but I have not come across a mechanism to do what you want. We periodically export our library to csv so we have a reasonably recent library. I know it's not much help but may help going forward.

Coco Chemistry Ltd
Artisan Chocolatier
www.cocochemistry.co.uk
542 Views
Message 2 of 3
Report
Square

Hi @BriantspuddleSh and @doc_choc 

 

I'm very sorry to hear this, David 😞 Unfortunately, we can't recover item libraries. If you had a CSV file of all of your items it would be possible to import them back in but otherwise, they'll need to be manually reentered. 

Did you have a lot of inventory? 

 

If you need anything / have any questions, let us know. 

Breffni
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question

After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connections—here’s to new adventures! 
540 Views
Message 3 of 3
Report