Local Delivery & Shipping both showing as "Delivery" as the fulfilment type.

Hello, I am having an issue where the Local Delivery and Shipping fulfilment options both display as "Delivery" when I click the Order now button.

 

Is it possible to modify the badges so they show up as Local Delivery and Shipping as intended?

 

I would greatly appreciate any assistance the Squareup community can provide.


Thank you.

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Hi @Cravenmunch, welcome to the Seller Community 👋 

 

I'd be happy to take a look at this - can you share a link to your site so I can take a look and replicate this? Thank you! 

Breffni
Community Moderator, Ireland, Square
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After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connections—here’s to new adventures! 
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Thank you for your response.

 

Currently, I have disabled the option for local delivery on my website, www.cravenmunch.co.uk, because it was causing confusion for customers.

 

When you click the "order now" button on the menu, you are presented with the option for either pickup or delivery.

 

However, when I enable the local delivery option, it is displayed as "delivery" instead of "local delivery", which is causing the confusion.

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Ah, I see what you mean now @Cravenmunch, thanks for clarifying. 

 

At this time we don't have any way to change the verbiage of the fulfilment options. 

 

If your customers are getting confused between Shipping and Delivery maybe adding a pop-up notification or a banner to your site might help. 

 

I'll pass your suggestion on nonetheless, it would be good if we had the functionality to edit this wording, it's definitely something that's been raised before. 

Breffni
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question

After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connections—here’s to new adventures! 
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