Large transaction issues

[skalkaho42gmail]

Normal business with up to $8,000 size transactions then had one today for $xxx,xxx. Had to submit it and several transactions under $50,000. No problem. But then tried to generate a report for today and only some of the total are there. Then I notice I have a notice for giving detailed information about the whole account focused on the large transaction.

Still no problem, however after I responded, I tried to upload a receipt and a letter about the one time transaction. THe form response will not allow me to SUBMIT. 

The title of your post has been edited by a Community Moderator to make it easier to search. 

[Kassi_ · Accepted solution]

Hey there, @skalkaho42gmail - 

Welcome to the Community! 

From the details you provided, it sounds like you need to reach out to our Customer Support team directly to get this resolved. Unfortunately, this is account specific and not something the Community would be able to resolve. 

Here is the CS Contact information: 855-700-6000, from Monday to Friday, 6 AM - 6 PM, Pacific Time.