Hi
My business has been using square loyalty for nearly 1 1/2 years and we find that it is not the greatest, customers are missing loyalty points being added etc., I am looking for recommendations to an alternative loyalty app that will integrate with square.
Can you please share your experiences and advice? I am in Australia
Thank you
Hey, mate! I'm so sorry to hear your experience with Square Loyalty hasn't been the smoothest so far.
I understand your frustration but after having tried a number of systems over the years--punch cards, literally just a memory for names and faces and orders, to name two--I'm still drawn to Square, despite its limitations.
Can you tell me a bit more about how you:
1. Discover customers are missing out on points; and
2. Manage the customer profiles within Dashboard?
Keen to help,
Kat
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