Item not available at location

[MimiC]

I have set an item, in a physical location, added stock levels and still the product states "thi item is not available at this location" and Out of stock. 

[Laurie_]

Hi @MimiC!

I’d be happy to take a closer look to see if we can get to the bottom of this!

Just to clarify — is the item showing correctly in your Square Point of Sale app but not in your online store, or is it missing from both?

The most common issue we see is items appearing as unavailable online. We’ve put together a helpful guide outlining the key item settings to check, which you can find here.

As a first step, please double-check the settings outlined on the linked page. Once you've had a chance to review them, let me know what you're seeing on your end and we’ll take it from there!