Item and Modifier Names in English and Spanish

davefackler · ‎10-21-2023

We are currently using Square POS along with Fresh KDS. Some of our kitchen staff speak better Spanish than English. Fresh KDS can be switched to Spanish, but the order details (items, modifiers, etc.) still show up in English because that is how they get transmitted to Fresh KDS (according to their support team). Is there a way to have English and Spanish names for things or a way to switch something to Spanish in Square POS? We'd still need the POS to be in English as our front of the house staff all speaks English... We're trying to make it easier on our kitche staff who speak better Spanish. Possible?

TheRealChipA · ‎10-22-2023

Hi @davefackler. Both items and modifiers have kitchen-facing names that will print on checks and KDS. You should be able to run a quick test and see if that works with FreshKDS like it does for Square KDS. Pick one item and one modifier set and enter Spanish kitchen-facing names. Then create a test check with those to see what happens. I suspect it will work just fine but if it doesn’t, let me know.

Regards,

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

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