How to change default Reply-to email address in receipt email to customer?

Hello,

 

When receipt email is sent to customers, the default 'Reply-to' email looks scammy. Example below.

 

CAESKBIAGhpyX29qYnRxd2J4aWpsdG1enJpNWR1a25rayIIZGlhbG9ndWUiICFDHHEOQZqgCWQ9dUIt8q9I7Za7ZukgdDbmljpl7...

 

Is there any way to change this, please?

 

Thanks

853 Views
Message 1 of 5
Report
4 REPLIES 4
Square

Hi @Narkar - thanks for your question. 

 

I can't open the link, unfortunately. Can you share a screenshot? 

 

When I send an email receipt the sender should appear as your business name and then when opened '[email protected]'. 

 

I may be looking in the wrong place though. 

 

 

Breffni
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question

After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connections—here’s to new adventures! 
846 Views
Message 2 of 5
Report

Hi @Breffni,

 

Thank you for your response. Image as follows.

 

Screenshot Square.png 

 

839 Views
Message 3 of 5
Report
Square

Thanks for that @Narkar 

 

I'm afraid we don't have any way to edit this at the moment - however, I will raise this internally to see if this is something that we can change on our end because I agree with you that it doesn't look right. 

 

 

Breffni
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question

After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connections—here’s to new adventures! 
822 Views
Message 4 of 5
Report

Thank you @Breffni

808 Views
Message 5 of 5
Report