I have a website that is published and is still currently running:
https://adhdchildhealth.weebly.com
This site is for a college course and is being graded again on Friday (2 days) so I need help ASAP. Every time I try to log in I am redirected to the Square E-commerce site. I have tried different browsers, incognito, VPN, and even logging in with different emails. In the Square domain, I can see the domain for the site, but my only options are to change or purchase a domain name. Nothing happens when I click on it. There is an "edit site" button, but it prompts me to create an entirely new site. No matter how I try to search it or what buttons or links I click I still have the same issue. I have even tried logging in to Weebly from the suggestion ad on the published website. Since searching around the forum, I can see that this has been an issue since the collaboration between Square and Weebly in 2018. Why is this still a problem 4 years later?
How am I supposed to tell my professor that I didn't complete the required updates because I couldn't get access my site? What kind of "dog ate my homework" response is that? If I am unable to get to editing by tomorrow night I could potentially fail the course because this update accounts for 30% of my overall grade. I am on scholarship. I cannot afford anything below an A or B and currently have an A. Please consider how this issue is affecting your customers. If I had known this was a possible issue I would have chose a different website editor for this project.
HI, Square/Weebly are now one platform. Square has *not* stated anything about the Weebly sites going forward. Square *can* at any time disable all Weebly or keep, it's their choice.
You can try to contact Customer Support with this link. Monday to Friday, 6:00am-6:00pm PST.
Contact Square Customer Support
https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true
You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.
You must be logged into your account and is best on a laptop or desktop. Phone app sometimes displays unavailable at times.
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