Hi @EKHVACLLC. While ACH payments have the advantage of lower fees than card payments, this comes at a price which you have identified. The ACH system has been around forever, and Square has no control over how fast funds move through this national clearinghouse. It can take an average of 3-5 business days for a payment to reach Square after it is initiated, and like banks Square won’t credit our accounts until that money appears in their clearing accounts. There have been discussions at the national level to come up with a better, faster ACH system but so far nothing has materialized from those. Anyway, while this may sound absurd to you it is the way that it is.
As far as changing the invoice due date, once the ACH payment has been submitted to the banking system (you said it was sent on 4/2), then the invoice due date can’t be changed. It is, after all, a paid invoice even if the money is still on its way to Square and eventually to you.
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
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