@platters. I guess it’s true that we learn something every day! I did not realize that toggling tipping on or off on one Square POS caused all Square POS to get the updated setting! I have to wonder if that is expected behavior or not. Hopefully, a Square person will chime in here.
In the meantime, I did a quick test to be sure that I had a possible workaround for you. Have you considered using the Square for Retail POS in your retail shop, instead of the standard Square POS? There is a free tier. The interface is built more for the retail environment, anyway, and you might find other features there that you like, too.
If you want to give it a try, first go to your Dashboard -> Devices. Add a new POS for Retail POS. You’ll be given the opportunity to configure its settings there. I tested it and found that I could say that my “retail” POS didn’t accept tips, and it did not affect any other POS. Then, download the app to your retail tablet. When you start it and sign it, you’ll do so using the device code that you were given in your dashboard — no userid/password needed. I think this should get you what you want, if you’re willing to try out the Retail POS.
Let me know if you need anything else.
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
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