Is anyone else having trouble with customer support?

I am having trouble with customer support. I was going to open a second account for online sales. The people do not speak English, that are answering the phones. They just keep repeating my question back to me. I can not even reach someone to open a new account. 

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Square Champion

@Gale7038 You really wouldn't need anyone to open a new account.  If you are wanting to have 2 accounts but still run stuff under the same business umbrella, I would just add a 2nd location and use it for online sales only.  Then you could split reporting or have consolidated reporting.

 

Otherwise, just start a 2nd account, but you do have to have separate banking and e-mail.  Each square account is associated with a unique e-mail.

Donnie
Multi-Unit Manager | Founder, Table & Ledger
tableandledger.com

Square AI Champion | Using Square since July, 2017

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