Invoices

[Scottsresideent]

Hello I recently joined square and sent a invoice. The customer received and paid the invoice, has a copy of the receipt however I don’t show a invoice sent on my end nor the payment. The payment has been drafted out of his account but Now we don’t know where the payment is and can’t recover it.

[DinaLRosenberg]

Are you able to have your customer send you the invoice they received? that would be a good place to start and then you can call square and hunt it down.