Inventory items missing SCU !!

[BungalowInc]

Square has recently been randomly wiping items SCU from inventory from items I've had forever but the stock and title are still there! Why is this happening and how can I prevent it from happening? Also my business uses an outdated iPad could that be apart of the problem?

[JustinC]

Definitely could be the problem. I've never heard of SKUs being deleted phantomly. 

Have you tried updating the iOS and the Square app version? 

@BungalowInc

[BungalowInc]

Yes, I make sure to check daily for updates for all devices... Some items even act like they were never even entered before and I've had them for years!

[BungalowInc]

We were also using shopventory could that be apart of the problem also? 

[nika]

Ooh yes that could have something to do with it @BungalowInc. You may want to check with them!