Instant Transfer Troubleshooting

[MyWalterEgo]

The title of this thread has been edited by a Square Moderator from the original: Sent instant transfer never arrived

I sent an instant transfer after verifying my bank account. My square balance was over $1,400. Now it’s gone. Not in my bank account, not in my square balance and not in my “transfers” tab as pending. The sale is still on my square account but the money is just gone. Never arrived in my account. 

[Sammie_C · Accepted solution]

Hi @MyWalterEgo, welcome to the Square Community. We appreciate your post.

It appears like your transfer went through successfully on our side. Are you still have any troubles with this transfer amount?

If so, please let me know and I can take another look for you!

[Summer2024]

Thanks for looking into this @Sammie_C ! 

@MyWalterEgo - please let us know if you are having further issues!