I am trying to import a previous square library into a new square library. It is coming up with a error. I downloaded the library into .csv and directly uploaded it to new account. This happens every time. HELP?
"Import file contains a column header mapping to a tax named ‘Michigan sales tax’, which cannot be found."
Oh no, @the12thhousegr! 🏠
Firstly, welcome to the Seller Community + sorry you're here because you've run into trouble. We recommend running along with the tips outlined on this page for the best results. One tip that stands out to me based on the error message you are seeing is:
If you’re transferring item libraries between Square accounts, tax rates and modifiers must be manually created for the new library.
If you're still running into trouble, or would like one-on-one help, please reach out directly - a phone call is best so that a team member can take a look alongside you while you import. When you have a moment, please reach out directly by logging into your Square account and heading here.
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