If clients redeem a reward from the loyalty program are the points removed?

New to Square Loyalty and I'm just wondering if points are removed when a client redeems a reward or if they continue to accumulate? 

 

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Square Community Moderator

Hi @JM_7 - Thanks for reaching out to us here on the Square Seller Community👋😊

 

Points are accumulated until the customer decides they want to redeem a reward. If the customer is completing their transaction with the payment card that is linked to their loyalty profile, they will automatically be shown any available rewards during checkout.


I hope this information is helpful but please do let me know if you have any additional questions.

Violet
Community Moderator, Square
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