Hi @JoseaCGC. At this time, that is not possible with Square. Once tipping is turned on there are two options — smart tips or showing a list of preset tip percentages, and both include custom tipping and no tipping options. What you are asking for is a feature request. You can head over to the Ideate Board and submit one there.
I’ve submitted a couple of feature requests for tipping. It’s becoming such a hot-bed topic that I hope Square decides to give us much more flexibility to control how tipping prompts are presented to our customers. I recently got rid of “guilt tipping” (customers being asked to tip BEFORE they’ve gotten their items or service) and it took a while to “force” the POS to do it well. Point is I’d definitely recommend that you submit a feature request for your need. Just be aware this will only start an evaluation process that hopefully ends with the team accepting your request and adding it to a future product update.
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
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