Hey there @igphotobooth. I know of one possibility that might delay the payment. Check and see how the customer paid. If they paid via ACH, then the money is on its way to Square through the ACH clearinghouse system and will be deposited in roughly 5 business days. Square will put the funds in your balance once they receive them. If they paid with card, was there anything unusual about your transaction — like is it larger than usual for you, etc?
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
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