I'm in UK - I bought the card reader, but it won't let me validate my identity. it's frustrating

[Alwayson]

I need help verifying my identity. I already bought the card reader. It cannot be that this application has so many problems.

[Alwayson]

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[Kassi_]

Hey there, @Alwayson 

Welcome to the Community. 

Are you still seeing this identification issue on your account? 

I will keep an eye out for your reply👀.