How to Transfer a Square Business?

[TCV1]

We are in the process of selling our business which has, since it started used Square for Restaurants.

My question is, are we able to transfer all of our data, including customer details, gift cards, loyalty scheme, item file etc. to the new owners? They would like to retain our current hardware and setup.

If not, our most important question is what is the solution for customers who have unused gift card balances?

Many thanks. 

[The title of this thread has been edited from the original: Business Transfer]

[Breffni · Accepted solution]

Hi @TCV1 I'd be happy to help here 🙂 

The new owners will need to set up their own Square account. From there you can transfer the following account information: 

1. Download your payment history from your previous account.
2. Migrate your item library from the old account to the new one.
3. Export your customer directory and have it uploaded to the new account 
4. Keep both Square accounts open and contact our customer support team who will manually migrate your Gift Cards to the new account. 

After all of this is complete you can close your current account. 

I hope this helps - let me know if you have questions!

[TCV1]

Thank you @Breffni that’s very helpful, much appreciated.