How does a customer change her details she saved? Credit card has changed and new ones won’t save

[VJD]

My customer has saved details and is trying to change them but the system is not allowing her.  How do I get help for her?  I will

lose the sale if I cannot advise her.

[LukeNieuw]

HI @VJD 

In your Square Dashboard you can remove her current (old) saved card. 

[VJD]

I don’t save the cards they pay through the link.

[JJ_ · Accepted solution]

Hello @VJD

 I suggest you point them to profie.squareup.com so they can adjust their Square Profile.