How do I get my store working again?

[blingedoutmami]

I transferred my domain name from GoDaddy to Square and received confirmation that is completed but now when I try to access my online store I am receiving a 404 Page Not Found message. How do I fix this so that my customers and potential clients can see my online store and products again?

[Goldneye]

HI, need a bit more information to hopefully help.  Are you on a free plan or paid plan?  Did you do a full transfer from GoDaddy or did you adjust the DNS settings?

If on a free plan, you can point a domain to the square.site URL but to fully mask the URL you need to be on a paid plan.

A full transfer from GoDaddy to Square will take 7 to 14 business days.  If you adjust the DNS settings, then allow a few hours for the domain to work again.

You can review the Square Support Page for domains here

https://squareup.com/help/us/en/article/6916-connect-your-domain-with-square-online-store

FYI, domains do not need to be fully transferred from domain providers.  They can remain where you purchase one, adjust the DNS settings and you are good.

[blingedoutmami]

I purchased the Domain Transfer Bundle. I received emails from GoDaddy and Square Online that my domain has been successfully transferred. I even changed the DNS to the recommended IP address

[Goldneye]

HI, has it been 7 to 14 business days?  Are you able to see the domain under Online Dashboard, Website, General Settings?

[blingedoutmami]

It has not been 7-14 days but I can see the domain under the Online Dashboard, Wesbite, General Settings. I has been almost 24 hours

[Goldneye]

HI, it takes anywhere from 7 to 10 business days for a full transfer of a domain.  

[blingedoutmami]

Ok so I can expect my site to be down until then. 

[Goldneye]

HI, keep checking on it.  Hopefully not.